Malyada Goverdhan

Malyada Goverdhan is an accomplished professional with extensive experience in merchant success and operations across multiple industries. Currently serving as the Director of Merchant Success at JUSPAY since March 2021, Malyada is responsible for defining and executing the strategic roadmap and establishing key success metrics to enhance customer experiences. Previously, as a Senior Manager at JUSPAY, Malyada was instrumental in creating a proactive Merchant Success team focused on customer-centric solutions. Prior experience includes co-founding and leading operations, marketing, and IT at HandsOfIndia, a renowned social enterprise that supports artisans and promotes rural livelihoods, as well as holding project management and technical roles at Sapient and Cognizant.