RP

Ross Plummer

Customer Success Manager

Ross Plummer is an experienced Customer Success Manager with a strong background in account management, customer onboarding, and retention strategies. Currently serving at Just Appraised since October 2025, Ross is responsible for guiding local government customers through their implementation and adoption processes while monitoring usage metrics. Prior experience includes managing enterprise accounts at FourKites, Inc., where Ross was accountable for $3.9 million in annual recurring revenue, and a significant role at sales-i overseeing 55 strategic accounts. Ross's career began in technical roles at IBM and Aerial Services, Inc., complemented by a degree in Geography from the University of Northern Iowa.

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