Jean Christophe Serralta

Jean Christophe Serralta is an accomplished analytics professional with extensive experience in retention, customer segmentation, and business insights across multiple industries. Currently serving as the Head of Retention Analytics at Just Eat Takeaway.com since May 2021, Serralta is responsible for developing a unified data model for targeted customer communications and leading a team of data engineers. Previously, Serralta held key positions at Just Eat Takeaway.com and adidas, where contributions included automating business reviews and enhancing digital performance tracking. Serralta's career began at PRGX and Computacenter, encompassing roles in business analysis and auditing, backed by an MBA in International Economics and Finance from Clemson University and a graduate degree in Finance from ESSCA.