Francis Victoria

Francis Victoria is a dedicated social worker currently serving as a Benefits Eligibility & Referral Social Worker for the Commonwealth of Massachusetts, starting in January 2024, where responsibilities include determining eligibility for transitional assistance programs and SNAP casework. With a background in administration and supervision from positions at the Justice Resource Institute and Casa Esperanza, Inc., Francis has developed skills in employment verification, compliance, and training personnel. Previous roles include overseeing program compliance and client care coordination, along with a strong foundation in membership services at the Merrimack Valley YMCA. Francis holds a Bachelor's Degree in Political Science from Framingham State University.