Anthony Cruz is a seasoned Customer Success Manager at Justworks, responsible for conducting quarterly client meetings to strategize key initiatives and facilitating discussions on advanced services, enhancing client engagement. Previously, Cruz served as an Account Manager, where client onboarding and satisfaction were prioritized. At Better, Cruz held roles as a Loan Processing Coordinator and Loan Closing Expert, excelling in managing mortgage loan pipelines and delivering exceptional customer experiences. Earlier experience includes positions at Ace Party & Tent Rental, where operational processes were improved, and Classic Party Rentals, where project management for large-scale events was successfully executed, resulting in significant revenue increases. Cruz holds a Bachelor of Arts in Hospitality & Tourism Management from Florida International University, a certificate from Florida Atlantic University, and an Associate of Arts from Broward College.
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