Lascelles Williams Jr.

Lascelles Williams Jr. currently serves as a Customer Support Representative at Justworks, having previously excelled as an Independent Business Owner at Elite Motions Fitness Training, where daily connections with over 60 potential customers were made to enhance networking and maintain a customer retention rate above 80%. Lascelles participated in KindWork’s Customer Experience Fellowship, ranking in the top 20% and gaining credentials in HIPAA Compliance and Zendesk Omnichannel Agent certification. A background in personal training was established at Equinox, where over 100 client assessments were conducted and exemplary customer service was provided to more than 75 members daily. Additional experience includes roles as a Personal Trainer Intern at One On One Physical Therapy and as a Student Health Advocate at Hazen Health Center. Lascelles holds a Bachelor's degree in Exercise Physiology from SUNY Brockport.