Melissa Carelli

Melissa Carelli is an accomplished professional with extensive leadership experience in account management and strategic operations, currently serving as Senior Manager of Strategic Programs and Operations at Justworks since July 2017. In this role, Melissa reports to the Vice President of Customer Success and collaborates with directors and business leaders to address business risks and drive initiatives, overseeing a team of over 80 contributors with 12 direct reports. Prior experience includes various roles at Kimpton Hotels & Restaurants and The Cheesecake Factory, showcasing a solid background in sales, operations, and management within the hospitality industry. Melissa holds a Bachelor of Science in Hospitality Administration/Management from the Isenberg School of Management at UMass Amherst.