Jacob Herter is a senior IT leader with a passion for developing and empowering others through technology. With extensive experience in support and operations, Jacob has held multiple roles at GOAT Group, including Manager of IT Helpdesk and Senior Manager of IT Support Operations. Previously, Jacob contributed significantly at Apple, managing scheduling and payroll for over 100 team members and coordinating training and employee engagement initiatives. Jacob holds a Bachelor of Arts in History from SUNY New Paltz and is currently a Senior Manager of End User Services at Juul Labs.
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