Sandy Thai

Senior Configuration Analyst at JUUL Labs

Sandy Thai is an accomplished Senior Configuration Analyst at Juul Labs since October 2022, bringing extensive experience in technical writing and communications across various roles. Previous positions include Sr. Technical Writer at Quantcast, Technical Writer at Juul Labs, and Communications Consultant/Technical Writer at Wells Fargo, where Sandy played a key role in creating, updating, and managing technical documents and communications. With a solid background in content writing at Demandforce and experience in operations and customer service at multiple organizations, Sandy has honed skills in collaborating with technical teams, managing SharePoint resources, and providing training for new staff. Education includes a Bachelor of Science in Business Administration with a focus on Sales & Marketing from DeVry University and a certification in Technical Writing from California State University - East Bay, alongside recent training in coding.

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JUUL Labs

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JUUL Labs’ mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. We’re a thriving team of scientists, engineers, designers, supply chain experts, customer service and business professionals who believe that design, technology and out-of-the-box thinking are the keys to creating the alternative to cigarettes.


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