JUUL Labs’ mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. We’re a thriving team of scientists, engineers, designers, supply chain experts, customer service and business professionals who believe that design, technology and out-of-the-box thinking are the keys to creating the alternative to cigarettes. 

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JUUL Labs

JUUL Labs' headquarters in San Francisco, CA, United States

The Dallas office focuses on finance, sales, and operations, supporting strategic initiatives and supply chain management.

Dallas

The Mountain View office focuses on capacity expansion, supply chain operations, global risk management, and engineering innovation.

Mountain View

This department is responsible for managing and enhancing the overall experience of customers throughout their interactions with the organization.

Customer Experience

This department manages sales strategies and execution across various territories to drive revenue growth.

Sales Operations

The Leadership Team at JUUL Labs is responsible for guiding the company's strategic direction and fostering innovation to replace traditional cigarettes with healthier alternatives. Comprising senior executives from various disciplines, including strategy, product management, and legal affairs, the team collaborates to oversee organizational goals, ensure regulatory compliance, drive product development, and enhance corporate communications. Their collective expertise positions JUUL Labs to navigate industry challenges while promoting its mission to improve the lives of adult smokers globally.

Leadership Team

This department focuses on managing relationships with key and regional accounts to drive sales and customer satisfaction.

Account Management

This department focuses on the design, development, and optimization of manufacturing processes and systems to enhance product quality and efficiency.

Manufacturing Engineering

This department oversees the strategic and operational management across various divisions within the organization.

Management Operations

The Operations and Supply Chain Management team at JUUL Labs is responsible for overseeing the end-to-end supply chain processes, ensuring efficient production, and maintaining high-quality standards for products. This team collaborates closely with suppliers, manages logistics, and optimizes costs to enhance operational efficiency, all while aligning with the company's mission to provide innovative alternatives to cigarettes for adult smokers. By leveraging expertise in logistics, trade compliance, and strategic sourcing, the team plays a critical role in delivering JUUL’s products seamlessly to the market.

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Other teams

Sales Operations

Leadership Team

Account Management

Manufacturing Engineering

Management Operations

Operations and Supply Chain Management