Irene McInnis is an accomplished sales and technical support professional with experience in various roles across leading companies. At CLEAR, Irene serves as a Designator Sales Representative and Desktop Support, where sales training programs developed resulted in a 70% increase in sales effectiveness and a 10-point rise in NPS through customer retention strategies. Previously, at NCR Corporation, Irene excelled as a Technical Specialist, servicing over 150 devices daily and promoting to Concierge/Proactive Specialist, managing numerous accounts and enhancing operational efficiency. As an Installation Service Technician at Worldpay, Irene provided front-line support and collaborated with sales teams to address technical issues. Irene holds a degree in IT, Computer and Information Sciences and Support Services from Year Up United.
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