Meghan Owens

Meghan Owens possesses a strong background in customer service and hospitality management, with extensive experience in various roles within the industry. Currently serving as Customer Concierge at KB Building Services since January 2020, Meghan focuses on external customer needs, quality assurance, client satisfaction, and managing inventory. Prior to this, Meghan held positions such as Reservations Manager at the University Club of Chicago, where responsibilities included managing reservations, enhancing member experiences, and coordinating with other staff. Previous roles with Marriott International encompassed Event Manager and Front Office Supervisor, emphasizing attention to detail and customer care during events and guest check-ins. Meghan’s earlier experience includes work as an Event Specialist at CROSSMARK and a Sales Associate at Pandora, along with a foundational role in front desk operations at Mohoney State Park. Meghan holds a Bachelor's degree in Hospitality Restaurant Tourism Management from the University of Nebraska-Lincoln, earned in 2017.