Krista Coleman

Krista Coleman is an accomplished professional with extensive experience in customer experience and success within the EdTech sector, currently serving as Chief Customer Officer and Senior Vice President at K12 Insight since January 2020. Previous roles include Senior Vice President of Customer Experience at Illuminate Education, where accountability extended to a global organization delivering comprehensive customer experiences, and Senior Vice President of Customer Success at IO Education, where leadership influenced substantial revenue initiatives. Krista also held the position of Chief Operating Officer at Adrylan Communications, contributing significantly to organizational growth, and served as President of Thinkbig Media, focusing on performance marketing. Early career highlights include key positions at Horizon Preparatory School, BigBen, Inc., Marriott Hotels, and IBM. Krista holds a Bachelor’s degree in Liberal Arts and Sciences from Arizona State University.