Adaley Checketts

Customer Success Manager at Kadince

Adaley Checketts has four years of work experience. In 2019, they worked as a Customer Service and Data Import Specialist at Kadince. From 2017 to 2019, they worked at Discover Financial Services as a Fraud Agent, where they identified and resolved fraud through inbound/outbound calls with customers, merchants, and law enforcement. Adaley was ranked among the top 10% of the entire enterprise for efficiency and customer service satisfaction, and won the "ACE Award" several times. Also in 2017, they worked as a Shift Supervisor at Hojeij Branded Foods, Inc., where they oversaw operations of food preparation, cashiering, facility maintenance, and data keeping. In 2016, they worked as a Teacher Assistant at Bennett Venture Academy, where they served a small, private campus through teaching, mentoring, and fulfilling administrative work. Adaley provided one-on-one assistance to children K-4, including those with special needs, and substituted for teachers several times, teaching subject material, and managing classrooms.

Adaley Checketts graduated from Peoria High School in 2014 with a High School Diploma. Adaley then attended Arizona State University from 2014 to 2015. In March 2019, they obtained a Certificate of Achievement from GoSkills.com in Microsoft Excel for Mac - Basic & Advanced.

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Timeline

  • Customer Success Manager

    March 1, 2023 - present

  • Customer Service and Data Import Specialist

    May 1, 2019