Kaelo has a clear purpose: to improve the lives of South Africans by facilitating access to quality healthcare. We believe that the people of this country have unlimited potential, but that they’ll only be able to fully realise it once their healthcare needs are met. We use innovative approaches and the latest technology to make this happen, and we are never afraid to disrupt the status quo if it means improving people’s lives through healthcare. 

Our range of products and services have been designed to meet the needs of people who previously may have had limited access to quality healthcare. Our Kaelo Clinic offering delivers on-site healthcare services to workplaces, while our MyHealth Primary Care plans bring private healthcare within reach. Our Gap Cover products provides peace of mind thanks to above-tariff medical costs being covered, while our groundbreaking Kaelo Lifestyle AskNelson product is an advice and counselling solution for employees and their families ensuring both physical & psychological wellbeing.

Kaelo believes in the power of partnerships. We meet the healthcare needs of South Africans through a nationwide network of expert brokers, and we collaborate with corporates to engineer holistic healthcare solutions that result in happier, healthier and more productive employees who enjoy a better quality of life, both personally and professionally. 

This is not a Medical Scheme and the cover is not the same as that of a Medical Scheme. This Policy is not a substitute for Medical Scheme membership.

Kaelo Risk (Pty) Ltd is an authorised financial services provider FSP 36931.
Our Kaelo Health and Kaelo Gap products are insured by Centriq Insurance Company Limited (FSP 3417). 
Western Gap is insured by Western National Insurance Company Ltd (FSP 9465).


Health & Wellness

Health Care

Health Insurance

Insurance

Kaelo

Kaelo's headquarters in Illovo, South Africa

John Jutzen

Marianna Borges

Cary Gore

Marjorie de Beer

Megan Steyn

Arianna Alletzhauser

Nadine Walsh

The Client Relationship Management team at Kaelo is dedicated to nurturing and enhancing partnerships with clients, ensuring they receive tailored healthcare solutions that meet their needs. This team actively engages with brokers and corporate clients, providing support, addressing inquiries, and fostering long-term relationships to promote Kaelo's innovative healthcare offerings. Their efforts help create a seamless experience for clients, contributing to their overall satisfaction and well-being.

Client Relationship Management

The Operations and Compliance team at Kaelo plays a vital role in ensuring that the company’s healthcare offerings meet regulatory requirements and industry standards. This team is responsible for managing clinical operations, overseeing health claims processes, assessing clinical risks, and ensuring adherence to compliance protocols. Through data-driven insights and quality management, they strive to enhance service delivery, mitigate risks, and support the company’s mission of providing accessible, high-quality healthcare to South Africans.

Operations and Compliance

The Marketing and Communications team at Kaelo plays a vital role in promoting the company's healthcare solutions and enhancing brand visibility. They develop and execute strategic marketing campaigns, create engaging content, and manage digital communications to inform and inspire stakeholders. By leveraging social media and innovative marketing tactics, this team effectively communicates Kaelo's commitment to improving access to quality healthcare for South Africans, fostering partnerships, and driving community engagement.

Marketing and Communications

The Leadership Team at Kaelo is responsible for setting the strategic direction and fostering a culture of innovation that drives the company’s mission to enhance healthcare access for South Africans. Comprising key executives, the team collaborates to align organizational goals, ensure compliance, and cultivate partnerships that amplify the impact of Kaelo’s health solutions. Their leadership empowers the company to challenge the status quo and continuously improve the quality of healthcare services offered to clients.

Kaelo

Org chart

Teams

Client Relationship Management

Operations and Compliance

Marketing and Communications

Leadership Team

Offices

Kaelo

Org chart

Teams

Client Relationship Management

Operations and Compliance

Marketing and Communications

Leadership Team

Offices

Related companies