Sabina M.

Sabina M. has extensive experience in healthcare administration and client support, currently serving as a Medical Office Administrator at Kaiser Permanente since July 2018. Prior to this role, Sabina worked at athenahealth from June 2015 to 2018, initially as a Quality Assurance Analyst, where responsibilities included monitoring service gaps and conducting quality evaluations of customer service agents. In the role of Senior Client Implementation Support Analyst at athenahealth, Sabina provided exceptional support during client implementations and served as a subject matter expert on the athenaNet application. Earlier experience includes serving as Operations Supervisor at Altegra Health from February 2012 to June 2015, where duties involved team management, assignment distribution, and performance coaching. Education includes studies at Sanford-Brown College-Atlanta and Georgia Southwestern State University.