Agis Karamplias

Agis Karamplias has extensive experience in customer experience enhancement and quality control within the gaming industry, currently serving as a Product Manager for Responsible Gaming at Kaizen Gaming since September 2021. Previously, Agis held multiple roles at Stoiximan, including Senior Quality Control Analyst and Senior KYC Agent, focusing on customer service evaluations and adherence to compliance regulations. Additionally, Agis has been affiliated with Betano as a Quality Control Specialist, implementing projects aimed at improving customer experience. Expertise encompasses performance management, project implementation, and cross-departmental communication within customer support frameworks.