Dimitra Prassa

Dimitra Prassa is an experienced professional in customer service and KYC operations, currently serving as a KYC Agent at Kaizen Gaming since September 2024 and previously held a similar position at Delivery Hero Payments SA. Prior to these roles, Dimitra worked at efood as a Dispatcher, overseeing order management and communication with partners and customers. Dimitra’s background also includes experience as an Exams Proctor at the Hellenic American Union, and roles in customer service with Ferryscanner and ICAP. With a degree in Tourism Management from the University of West Attica, Dimitra demonstrates a strong capability in managing customer relations and operational tasks.