Khoa Nguyen Nguyen

Khoa Nguyen Nguyen has a diverse work experience spanning several companies and roles. Starting in 2010, they worked as an Operations Intern at ChemPoint.com, where they led the design, specification, and implementation of a database system. Khoa Nguyen also trained office staff on how to operate and maintain the database.

In 2011, Khoa joined McMaster-Carr as a Management Trainee. During this role, they spearheaded process improvements to increase individual and department productivity. Khoa Nguyen also led efforts to understand customer interactions with order confirmations and made recommendations that were incorporated into the company's correspondence guidelines. Khoa Nguyen later transitioned to roles in Operations Management, where they directed production capacity, developed budgets, and implemented operational schemes to improve efficiency and reduce staffing.

From 2017 to 2021, Khoa worked at M S International, Inc. as the Director of Operations. In this position, they collaborated with cross-functional teams to formulate and implement procedural and system improvements. Khoa Nguyen also worked closely with internal and external teams to develop and implement process and software solutions to reduce costs and increase efficiency. Additionally, they were responsible for resource allocation across projects and initiatives, effectively managing resource requests from the internal software development team.

In 2021, Khoa joined Kajabi as a Senior Manager of Customer Support. The details of this role are not provided, but it indicates their move into a senior leadership position in customer support.

Overall, Khoa Nguyen Nguyen has demonstrated a strong background in operations management, process improvements, budgeting, and resource allocation across multiple industries and organizations.

Khoa Nguyen Nguyen completed their Bachelor of Science degree in Economics from the University of Washington from 2007 to 2011. Khoa Nguyen then pursued further education and obtained their Master of Business Administration (M.B.A.) with a specialization in Business Analytics from the USC Marshall School of Business between 2014 and 2016.