Or Eichenblat has extensive experience in technical support, currently serving as a Tier 2 Technical Support specialist at Kaltura since December 2020. Previously, Or held the position of 2nd Tier Shift Supervisor at LivePerson from February 2016 to December 2020, where responsibilities included managing a 24/7 support environment, investigating cases, and collaborating with customer technical teams during crises to ensure high customer satisfaction. Earlier in the career at LivePerson, Or worked as a 1st Tier Support Analyst, providing technical assistance to global enterprise customers and offering guidance on product best practices. Or is pursuing a Bachelor of Science in Management Information Systems at The Academic College of Tel-Aviv, Yaffo, expected to graduate in 2015.
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