Pedro Alfaro Jr.

Customer Support Specialist at Kangarootime

Pedro Alfaro Jr. started their work experience in 2020 as an Information Technology Help Desk Technician at the State University of New York College at Buffalo. In this role, they assisted individuals with software and hardware troubleshooting both over the phone and in person. Pedro also worked with users to find effective solutions to their problems and logged tickets for reference. Pedro'stenure at the university ended in September 2022. Currently, Pedro holds the position of Customer Support Representative at Kangarootime, starting in July 2022.

Pedro Alfaro Jr. pursued their Bachelor's degree in Computer Information Systems from Buffalo State University from 2018 to 2022.

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Timeline

  • Customer Support Specialist

    July, 2022 - present