Griselle Gonzalez

Griselle Gonzalez is a seasoned professional with extensive experience in the hospitality and customer service industries. Currently serving as a Program Consultant at the Kansas Department of Revenue since August 2021, Griselle previously held the position of Reservations Manager at Hilton Orlando Buena Vista Palace from April 2009 to August 2021, where leadership and decision-making in the Reservations team were paramount. Prior positions include Front Office Supervisor at Nickelodeon Family Suites from March 2005 to April 2009, directing a team of over 15 staff members, and Customer Service Specialist at Ferries of the Caribbean from June 2003 to March 2005, where optimizing travel arrangements and maximizing revenue were key responsibilities. Griselle possesses strong proficiency in Microsoft Office, particularly Excel, and holds a high school diploma from Santa Rosa High School and further education at Instituto de Banca y Comercio Inc.