Claudia Goossen

Claudia Goossen is an accomplished professional with extensive experience in communication, strategy, and reputation management across diverse sectors. Currently serving as Head of Communication & Strategy on an interim basis at Kansspelautoriteit since February 2024, Claudia has a proven track record in advising leadership on strategic policy decisions, stakeholder management, and effective communication. Previous roles include Senior Advisor for External Communication & PR at Robeco, Head of Communication Advice and Editing at the Ministry of Justice and Security, and a strategic leader at Aegon Nederland, among others. Claudia's expertise encompasses crisis communication, change management, and public relations, supported by multiple certifications and a Master's in Reputation Management from EURIB.