Iris van Beusekom is a strategic advisor and senior content manager at Kansspelautoriteit since December 2021, with prior experience as an advisor and researcher at Customer Revolution from March 2019 to December 2021, where notable projects included developing service concepts and conducting empathic customer journey research for various organizations. Iris has also held roles such as transition manager at Gemeente Rotterdam and project leader for public information processes at Kansspelautoriteit. Educational qualifications include an MSc in Management from Open Universiteit (2021-2024) and a BA in International Studies from Leiden University (2013-2018), along with a certification in content marketing from Beeckestijn Business School.
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