John Francis

John Francis is a seasoned technical support professional with extensive experience across various roles in software development and application support. Currently serving as a Technical Support Analyst at Kansys since October 2025, John effectively responds to user inquiries, troubleshoots software issues, and maintains communication throughout case resolution. Prior to this, John worked as a Nintex Developer at Nintex, providing advanced technical support for a range of products and resolving complex issues involving multiple technologies. John's experience also includes roles as an Application Support Specialist at Reveal, a SharePoint Developer at TEKsystems, and a Sr. Drafter at Dynamic Engineering, where John contributed to significant projects and client training initiatives. John holds a Bachelor of Applied Science in Computer and Information Sciences and an Associate of Science in Avionics Maintenance Technology.