Surya Krishnan

Product Support Analyst at Kantime Software

Surya Krishnan's work experience includes the following:

- From May 2021, they worked at KanTime Inc. as a Product Support Analyst. Surya'sresponsibilities included onboarding new businesses in the US home health care industry, handling cases through tickets and emails, and extracting data from different EMRs.

- From September 2020 to December 2020, they were a Trainee - Repayment & Collections at BYJU'S. Surya'sduties involved handling existing clients, upselling and cross-selling, collecting payments, and renewing client contracts.

- From June 2019 to March 2020, they worked at UnitedHealth Group as a Claims Representative associate. Surya was responsible for handling insurance claims, conducting research and data analysis, preparing reports for US providers, and performing quality assurance for claims. Surya also worked with Citrix.

- From November 2018 to May 2019, they were a Process Executive at Infosys BPM. Surya'stasks included handling client queries and complaints, improving product knowledge through communication channels, troubleshooting issues with broadband, TV, and other cable services, and providing customer support. Surya worked with Citrix and CRM systems.

Surya Krishnan attended Nehru Institute of Technology from 2014 to 2018, where they obtained a Bachelor of Engineering in Computer Science. In 2023, they also enrolled in Yale University for a brief period to study Introduction to Psychology. However, no degree was listed for their time at Yale University.

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Previous companies

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Timeline

  • Product Support Analyst

    May, 2021 - present