Rachel Mitchell

Rachel Mitchell has diverse work experience in customer success, research, strategy, and program management. Rachel is currently the Senior Director of Customer Success at Kaon Interactive, where they previously held the role of Director of Customer Success. Prior to that, Rachel worked as a Consultant at Forrester. Rachel also served as the Vice President Research at GreatBlue Research, where they led research projects and managed a team of professionals. Rachel's previous experience includes roles as a Project Director and Analyst at Rivel Research Group, and as a Director of Development at Northwestern Mutual. Rachel began their career as the Director of Program and later Senior Program Manager at Junior Achievement of Western Connecticut. Throughout their career, Rachel has demonstrated strong leadership, analytical skills, and a commitment to client satisfaction and program growth.

Rachel Mitchell earned a Bachelor's Degree in Marketing from Boston College. Rachel later pursued their MBA in Accounting from Sacred Heart University between 2010 and 2012.