Mel W. has extensive experience in educational administration and client services, currently serving as the ICAEW Learning Services Coordinator at Kaplan UK since 2005. Key responsibilities include managing course and exam information within Navision, coordinating materials for courses, and ensuring accurate communication with course leaders and delegates. Mel has held various positions within Kaplan, including roles in social media management and team leadership, demonstrating strong organizational and managerial skills. Previous experience includes community management at City Socialising and recruitment and payroll at Bridge Contracts. Mel holds a Diploma in Project Management from Dublin Business School and an ILM Level 3 in Leadership and Management from Kaplan Open Learning, among other educational qualifications.
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