Carl Pratt

Carl Pratt is an experienced financial aid professional currently serving as Financial Aid Servicing Team Lead at Kaplan University, a position held since August 2009. Responsibilities include managing escalated inquiries and performing backup research. Prior roles include Financial Aid Servicing Counselor at Kaplan, where Carl assisted students with documentation and financial aid account reconciliation. Previous experience encompasses customer service roles at Convergys, Walgreens, and management at Unique Financial, showcasing expertise in operations, compliance, and team leadership. Carl holds a Master of Science in Business Administration with a focus on Health Care Administration from Kaplan University, as well as a Bachelor of Science in Health Care Administration.