Vinod Kumar L is a Senior Conversational Bot Engineer at Kaplan, where responsibilities include designing and developing chatbot solutions using Dialogflow ES & CX, NodeJS, and Python on Google Cloud, while enhancing chatbot capabilities with Gen AI technologies. Prior experience includes serving as an Associate Consultant at Atos, where Vinod developed chatbots using NodeJS and Azure Bot Framework, and integrated them with enterprise channels. Additionally, Vinod worked as an Automation Developer at Flex, focusing on automated workflows and external integrations. Vinod holds a Bachelor of Science in Electronics Science from Jaya College of Arts & Science, along with prior educational credentials from Don Bosco Hr. Sec. School and Don Bosco Matriculation School.
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