Tomasz Pakulski

Senior Service Delivery Manager at Kapsch Group

Tomasz Pakulski is a seasoned professional with extensive experience in service delivery and project management, currently serving as Senior Service Delivery Manager at Kapsch Group since July 2011. With a strong focus on exceeding service level agreements and financial targets, Tomasz builds and maintains customer relationships that enhance satisfaction and retention. Previous roles include Senior Project Manager, Director of Operations at Prox overseeing a team of over 430 in toll collection, and significant contributions in various management capacities at Polska Telefonia Cyfrowa (Era). Tomasz holds a Master's degree in Economy from Uczelnia Łazarskiego w Warszawie and has a solid educational background from WIT Academy.

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Kapsch Group

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The Kapsch Group is a globally operating technology corporation headquartered in Vienna. The company's areas of expertise – digitalization and mobility – are addressed via two business units that offer end-to-end solutions along the entire value chain.


Headquarters

Wien, Austria

Employees

5,001-10,000

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