Kaptio is the next generation booking system that places customer experience at the heart of the travel economy.

Consulting

Enterprise Software

Software

Travel & Leisure

Kaptio

Kaptio's headquarters in Kópavogur, Iceland

Vidar Svansson

Tracy Sharp

Tómas Guðmundsson

Unnur Ösp Ásgrímsdóttir

Tina Wilkins

Steini (Steingrímur) Helgason

Sigurhanna Kristinsdóttir

Ragnar Fjölnisson

The Product Management team at Kaptio is responsible for defining, developing, and refining the next generation booking system, ensuring it meets the evolving needs of the travel market. They collaborate closely with cross-functional teams, leveraging user feedback and market trends to enhance customer experience and drive product innovation. Through strategic planning and agile methodologies, they aim to deliver features that position Kaptio as a leader in the travel economy.

Product Management

This department focuses on developing and implementing Salesforce-related solutions to enhance business processes and customer relationships.

Salesforce Solutions

The Customer Engagement team at Kaptio is dedicated to enhancing the client experience through seamless communication and support. They work collaboratively to implement and optimize the booking system, ensuring customer satisfaction through efficient onboarding, ongoing support, and tailored solutions that drive engagement and loyalty within the travel economy.

Customer Engagement

The Leadership Team at Kaptio steers the company's strategic direction, driving innovation and operational excellence in the travel booking system. Comprising executives from product development, finance, and engineering, they collaborate to enhance customer experience, ensuring that Kaptio stays at the forefront of the travel economy. Their combined expertise fosters a culture of creativity and accountability that empowers the entire organization.

Leadership Team

This department provides expert guidance and support to clients in implementing solutions and strategies.

Consulting Services

This department provides strategic direction and governance for the organization.

Kaptio

Org chart

Teams

Product Management

Salesforce Solutions

Customer Engagement

Leadership Team

Consulting Services

Executive Leadership

Offices

Kaptio

Org chart

Teams

Product Management

Salesforce Solutions

Customer Engagement

Leadership Team

Consulting Services

Executive Leadership

Offices

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