Kaptio is the next generation booking system that places customer experience at the heart of the travel economy.

Consulting

Enterprise Software

Software

Travel & Leisure

Kaptio

Kaptio's headquarters in Kópavogur, Iceland

This department oversees the planning and execution of customer service delivery to ensure client satisfaction and operational efficiency.

Customer Delivery

The Product Management team at Kaptio is responsible for defining, developing, and refining the next generation booking system, ensuring it meets the evolving needs of the travel market. They collaborate closely with cross-functional teams, leveraging user feedback and market trends to enhance customer experience and drive product innovation. Through strategic planning and agile methodologies, they aim to deliver features that position Kaptio as a leader in the travel economy.

Product Management

The Leadership Team at Kaptio steers the company's strategic direction, driving innovation and operational excellence in the travel booking system. Comprising executives from product development, finance, and engineering, they collaborate to enhance customer experience, ensuring that Kaptio stays at the forefront of the travel economy. Their combined expertise fosters a culture of creativity and accountability that empowers the entire organization.

Leadership Team

This department focuses on developing and implementing Salesforce-related solutions to enhance business processes and customer relationships.

Salesforce Solutions

This department provides expert guidance and support to clients in implementing solutions and strategies.

Consulting Services

The Customer Engagement team at Kaptio is dedicated to enhancing the client experience through seamless communication and support. They work collaboratively to implement and optimize the booking system, ensuring customer satisfaction through efficient onboarding, ongoing support, and tailored solutions that drive engagement and loyalty within the travel economy.

Customer Engagement

This department focuses on the creation and management of new products, ensuring they meet market needs and align with company strategy.

People (2)

Jobs (0)

Other teams

Product Management

Leadership Team

Salesforce Solutions

Consulting Services

Customer Engagement

Product Development