Kapture CX
Akash Kumar Singh has a diverse work experience starting from 2019. Akash Kumar began as a Machine Learning Intern at Azure Skynet Solutions Pvt. Ltd in April 2019. Later, they worked as an Intern at Tata Consultancy Services from July to August 2019. In 2020, Akash joined Infosys as an Engineering Intern from February to March, and then became a System Engineer from November 2020 to January 2022. Currently, they are working as a Frontend Developer at Kapture CX, starting from January 2022.
Akash Kumar Singh completed their Bachelor of Engineering (BE) degree in Computer Science from Acharya Institute Of Technology, which they attended from 2016 to 2020. In April 2019, they also obtained a certification in Data Science from NPTEL.
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Kapture CX
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Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.