AS

Alok Singh

Customer Relations Manager at Kapture CX

Alok Singh has work experience in technical support and customer relations management. Alok worked as a Technical Support Engineer at CGS (Computer Generated Solutions) from May 2018 to October 2019, where they gained knowledge and experience in troubleshooting operating systems, hardware, and Microsoft Office products. Alok then joined Tech Mahindra in November 2019 as a Technical Support Engineer until July 2021. In this role, they provided technical assistance to clients. Currently, Alok is working at Kapture CRM as a Customer Relations Manager. Alok'sresponsibilities include resolving user interface issues, scheduling meetings with clients to improve the user experience, and ensuring smooth functioning for allocated clients.

Alok Singh pursued their education in a chronological manner. From 2007 to 2011, they attended Kendriya Vidyalaya and completed their 10+2 education with a focus on Science. Following this, from 2012 to 2016, Alok studied at St. Mary's Group of Institution, where they obtained a Bachelor of Technology (B.Tech.) degree in Electrical and Electronics Engineering.

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Timeline

  • Customer Relations Manager

    July, 2021 - present