Pradeep V is an innovative sales professional currently employed at Kapture CX, where the focus is on enhancing customer experience (CX) for enterprise clients through AI-powered workflows and automation. Previously, Pradeep held multiple senior roles at Flipkart, including Director of IT Services for ANS Commerce and Flipkart Healthplus, and Director of Unified Communications & Contact Center Infrastructure, overseeing IT service delivery and strategic operations across several acquisitions. With extensive expertise in IT management, program oversight at Dell International Services, and a strong educational background in Information Technology and Business Administration, Pradeep maintains a commitment to driving CX transformation and technology optimization within organizations.
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