Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries.

Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.

Information Technology

Marketing

Software

Kapture CX

Sheshgiri Kamath

Priyanka Kumari

Mayank Vyas

Kabeer Prakash Bisht

Deepesh Raj

Patrick S.

Surbhi Sinha

Chandran Kanagaraj

Rahul Menon

Shella Seth

Sanchit Sood

Jagadeesan Kumar

Vikas Garg

The Customer Support Team at Kapture CX is dedicated to ensuring exceptional user experiences by providing expert assistance and solutions to client inquiries. This team, consisting of various roles including CX Solution Experts and Quality Analysts, oversees troubleshooting, escalations, and the implementation of customer service strategies. They work closely with clients to customize the SaaS platform to meet their specific needs, while also engaging in pre-sales support to showcase the platform's capabilities.

Customer Support Team

Sales and Marketing Team

Software Development Team

Project Management Team

Customer Support Team

About

Team members

Other teams at Kapture CX

Sales and Marketing Team

Software Development Team

Project Management Team