Jeannette Ilagan

Jeannette Ilagan is a seasoned professional with extensive experience in customer service and account management. Since September 2019, Jeannette has been serving as a Senior Customer Service Specialist at Lollicup USA, Inc., where responsibilities include enhancing the customer experience through effective communication and problem-solving. Prior to this, Jeannette held positions as an Account Manager at Pamex Inc. and Jax and Bones, managing both commercial and residential customer accounts and training customer service teams. Jeannette's career also includes roles at Marshalls Distribution Center, Mountain View Care Home, Harpure Enterprises Inc., Verizon DSL, and Comcast, showcasing a diverse skill set in customer interactions, technical support, and regulatory compliance. Jeannette holds a Bachelor's degree in Telecommunications Management from DeVry Institute of Technology.