Sarah West

Sarah West is an experienced professional with a strong background in client services and onboarding management. Currently serving as the Onboarding Manager at Karbon since February 2022, Sarah develops and implements comprehensive onboarding programs and facilitates training sessions for clients in the accounting industry. Prior roles at Karbon include Senior Customer Success Manager, where impactful support was provided for remote work adaptation. Experience at Vervent as Senior Client Services Manager and Client Services Manager involved account management and project oversight. Consulting at Opus Consulting focused on delivering metrics and managing financial data. Earlier roles included serving as a Member Liaison at Wellness Connection of Maine and as a Customer Service Representative at Bath Savings Institution. Sarah holds a Bachelor of Science in Business Administration, Management and Operations, and a Bachelor's degree in Accounting from the University of Southern Maine.