Ian Wallace is a Software Support Analyst at Kardex, a position held since February 2022. Prior experience includes a six-year tenure at Nintendo as an NMI, where responsibilities involved installing display units, updating game graphics, recommending game-related experiences, and developing solutions to enhance customer satisfaction. Ian also has experience at Best Buy, where roles included Customer Service Specialist, Appliance Lead, and Computer and Tablet Sales Specialist, focusing on customer returns, warranty fulfillment, order management, and training. Ian is a graduate of Deering High School, class of 2005.
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