Kaseya
Claudius A. is a SaaS Technical Support Engineer L1 at Kaseya, with experience in troubleshooting and resolving technical issues related to multiple SaaS products. Prior to this role, Claudius served as a Senior Help Desk Analyst at PharMerica, providing remote IT support to over 200 healthcare locations and managing ticket resolutions through collaboration with various teams. Additional experience includes positions at PwC Machine Learning Hub, Broadband Interactive Cable, and Convergys, where Claudius developed expertise in IT support, customer service, and technical training. Claudius holds education from New Horizons Computer Learning Center.
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Kaseya
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Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs).