Gonzalo Carrillo

Senior Manager, Managed Services at Kaseya

Gonzalo Carrillo is a seasoned Senior Manager in Managed Services at Kaseya, with a career spanning over nine years, during which notable achievements include the development and launch of the Manage 360 service, generating $1 million in revenue within its first year. Previous roles at Kaseya encompass Manager of Automation Services, Professional Services Consultant, Customer Support Manager, Product Support Engineer, and Level III Senior Customer Support Engineer, where Gonzalo exhibited expertise in service delivery, automation, technical training, and resolving complex technical issues. Prior to Kaseya, Gonzalo served as a Systems Administrator at Adriss, Inc., managing IT infrastructure for clients in the airline industry. Gonzalo holds a Bachelor of Science in Information Technology from Florida International University.

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Timeline

  • Senior Manager, Managed Services

    November, 2022 - present

  • Manager, Automation Services

    November, 2021

  • Professional Services Consultant

    December, 2019

  • Customer Support Manager

    January, 2018

  • Product Support Engineer

    November, 2016

  • Level III Senior Customer Support Engineer

    September, 2014