Customer Experience and Support
About
The Customer Experience and Support team at Kaseya is dedicated to ensuring that managed service providers (MSPs) and small to medium-sized businesses (SMBs) receive exceptional support and guidance. This team provides technical assistance, resolves customer inquiries, and enhances customer satisfaction by proactively improving the user experience with Kaseya's IT and security management solutions. They also focus on customer success to foster long-term relationships and maximize the value customers derive from Kaseya's products.
Team members
Alexis van der Biest
Technical Support Supervisor
Armando Amador
Senior Manager, Customer Succe...
Caroline Reynolds
Director Of Customer Experienc...
H Christopher Hoots
Director Customer Support
John Nuttall
Director Of Support
Juan Gabriel Montero...
Senior Customer Support Engine...
Prince Soi
Manager - Technical Support
Terri C.
Director Customer Support
Tharini Sridharan
Customer Support Manager