Melanie Ruiz

Melanie Ruiz is a Customer Success Operations Specialist at Kasheesh, joining in June 2025, where Melanie contributes to a pioneering digital payment platform that facilitates splitting payments across multiple accounts. Prior experience includes serving as Customer Care Associate II at Lattice from November 2020 to May 2025, supporting a people success platform focused on performance reviews and team engagement. Melanie's career began with roles at Interaudi Bank as a Client Service Assistant and at the Research Foundation of CUNY as a CIF Administrator and Campus Tour Guide. Additional experience includes an internship at THE TRANSLATION COMPANY GROUP LLC and participation as a Fellow in America Needs You, enhancing mentorship and career development for first-generation college students. Educational background includes a degree from Queens College and a study period at Sogang University.