IK

Indah N. Kumalasari

Account Manager at Kata.ai

Indah N. Kumalasari has a diverse work experience in the sales and business development field. Indah currently works at Kata.ai as a Business Development Manager, where they are responsible for sourcing, qualifying, and closing new business opportunities. Indah also handles proposal development, pricing strategy, negotiation, and closing deals. Prior to this role, Indah worked as a Sales Development/Inside Sales Team Lead at Kata.ai, where they contributed to the company's goal of empowering people with conversational artificial intelligence technology.

Before joining Kata.ai, Indah worked at SalesPond as an Inside Sales Campaign Manager and Talent Acquisition Coordinator. In this role, they handled sales development, lead generation, and inside sales for various leading tech companies. Indah led and supervised multiple inside sales teams, ensuring quality leads and presenting them to clients. Indah also reported to company boards, liaised with clients, and ensured customer satisfaction and sustainability.

Earlier in their career, Indah worked at PT Infomedia Solusi Humanika (ISH) as a Trainer for Global Contact Center, where they provided training in customer service and call center operations. Indah also worked as a Telesales Executive at PT. Infomedia Nusantara, where they focused on telesales activities.

Overall, Indah N. Kumalasari's work experience highlights their expertise in business development, sales, inside sales management, and training, with a strong focus on technology and customer service.

Indah N. Kumalasari attended SMA Negeri 1 Krian from 2006 to 2009, although no specific degree or field of study is provided. Afterwards, they enrolled in Surabaya State University and completed their Bachelor of Arts (B.A.) in English Language and Literature/Letters from 2009 to 2013. In November 2014, Indah obtained a certification in "Training For Trainers" from PT Infomedia Nusantara.

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