Elaine Nguyen

Elaine Nguyen is an experienced professional in customer engagement and loyalty program management, currently serving as the Loyalty Program Manager at Kathmandu since October 2022. Prior to this role, Elaine worked at BROSA as a CRM and Loyalty Specialist and at Ogilvy Australia as a Senior Account Manager. Elaine has a background in managing CRM programs for prominent clients including BT Enterprise and Toyota Australia, focusing on enhancing customer personalization and optimizing communication strategies. Earlier career roles include positions as an Account Manager at Wunderman Thompson UK and MercerBell, as well as a Marketing Coordinator at Nissan Motor Corporation. Elaine holds a Bachelor of Commerce in Marketing and Finance from Monash University and completed a short course in Graphic Design at RMIT University.