Jonathan Loaiza

Desktop Engineer at Kaufman Borgeest & Ryan

Jonathan Loaiza has a diverse work experience spanning over several years. Jonathan started their career at RadioShack as an Assistant Manager, where they were responsible for managing the store in the absence of the store manager, maintaining store paperwork, and assisting in sales and transactions. After that, they worked at AT&T as a Retail Sales Consultant, where they achieved or exceeded monthly sales goals, provided exceptional customer service, and handled billing issues. Jonathan also served as a Finance Representative at AT&T during this time.

In 2014, Jonathan joined T-Mobile as a Retail Integration Specialist. In this role, they provided in-store knowledge to customers, led a team of employees, and trained store managers on using backend systems for inventory management and cash register operations. Most recently, they have been working at Kaufman Borgeest & Ryan LLP as a Desktop Engineer, supporting a large number of end-users with computer and technology-related issues, setting up video conferencing equipment, and troubleshooting software and hardware problems.

Overall, Jonathan has extensive experience in customer service, team leadership, technical support, and sales.

Jonathan Loaiza attended The Brooklyn Adult Learning Center from 2019 to 2021, where they obtained a Comptia A+ certification in the field of Information Technology. Prior to that, they enrolled in the Adult High School/Secondary Diploma Program at Chrome Institute, although the specific dates of their attendance are not available.

In addition to their educational background, Jonathan also obtained a PC Maintenance certification from ITProTV, an ACI Learning company in November 2020. Jonathan also acquired a CompTIA A+ certification from CompTIA, although the exact time of completion is not provided.

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