Martel Jackson

Martel Jackson is a seasoned professional with extensive experience in quality assurance, clinical trials, and patient services. Currently serving as the Lead Document Control Coordinator at KBI Biopharma since March 2019, Martel has successfully driven quality assurance efforts for FDA and client audits, achieving 100% compliance. Previously, Martel worked as a Clinical Trial Associate at Pfizer, focusing on data integrity and patient retention, while also holding various roles at Duke University Health System, including Cash Manager and Financial Care Counselor. With a Bachelor's Degree in Business Administration and Marketing from North Carolina Central University and a Bio Works Certification in Biotechnology from Durham Tech, Martel combines a strong educational background with practical experience in healthcare and client relations.