Prasanna Marlin

Prasanna Marlin is a highly experienced Senior Systems Engineer Operations at KBSL Information Technologies Limited since December 2020, with a history of managing service desk functions and customer interactions using Microsoft Dynamics 365. Prior roles include Resident Engineer at Sri Lankan Airlines, where Prasanna oversaw virtual desktop infrastructure and incident management. Additional experience encompasses IT Executive responsibilities at Shibh Al-Jazira Contracting Co., troubleshooting desktop systems, and earlier positions involve networking and technical support roles in various organizations including Keells Business Systems and ABANS ELECTRICALS PLC. Educational qualifications include a Technologist Certificate in Digital and Computer Circuitry and several diplomas in electronics and computer hardware engineering.