Keeyu
Brad Armitage is an accomplished Executive Creative Director and Founder of STUDIO ARMITAGE, where leadership has been maintained since September 2011. In addition to this role, Brad serves as a Strategic Advisor for Circular Squared and Keeyu, and has been a Board Member for Sentinel Ocean Alliance since March 2023. Previously, Brad co-founded AND UNION, a Modernist Bavarian Beer portfolio, and was the Executive Creative Director at United Design Standards, focusing on design thinking and brand development. As co-founder and owner of Collective Sao Gabriel and former Director at Splinter, Brad has cultivated expertise in sustainable branding and marketing strategies. Educational background includes a Bachelor of Social Science in Human Resources Development and Industrial and Organizational Psychology from the University of KwaZulu-Natal.
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Keeyu
What we Do: Keeyu streamlines e-commerce post-purchase operations, enhancing customer satisfaction and reducing business costs. Problem Statement: We've fixed a big e-commerce headache: shoppers not getting their stuff on time. Did you know that 38% of helpdesk tickets are complaints? Why It Happens: E-commerce operations can be tricky, with just one glitch causing late deliveries, customer frustration, and cost headaches. And guess what? Old-school helpdesks don't prevent these dramas before they happen. Solution Statement: We help companies get their online shoppers what they want with no drama. How We Do It: Our platform smarts keep an eye on the post-purchase journey, from payment to delivery. Keeyu spots issues early and empowers customer support teams to ensure every order ends up right where it should be – in the customer's hands, on time, hassle-free. Benefits: Keeyu is all about making everyone's life easier. It slashes workloads and employee costs while ramping up team spirit and customer loyalty – because when things go smoothly, everyone's happier. Founded in 2023, the company is headquartered in Sydney, Australia, and is dedicated to empowering businesses to deliver exceptional post-purchase experiences.